Course Overview

Organisations that develop their Team Leaders and Supervisors not only receive immediate measurable increases in both productivity and performance, they also enjoy the security of developing their leaders of the future.

Success Strategies for Team Leaders and Supervisors will assist newer Team Leaders and Supervisors and those transitioning into their first leadership role to develop their leadership and communication skills. They will improve their ability to work with their team to achieve the team’s performance objectives and goals.

The course is also ideal for those being groomed for promotion to a leadership or supervisory role.

Participants will Learn How to:

  • Increase confidence in their own leadership skills
  • Improve personal and team time management
  • Develop effective delegation skills
  • Improve their decision making and problem solving abilities
  • Improve the team’s overall productivity and performance
  • Improve the team’s safety and environmental focus and performance
  • Enjoy more effective communication within the team
  • Enhance working relationships
  • Become more accomplished at leading, managing and motivating individual team members



Course Content

Principles of good leadership

  • Understanding what makes people tick
  • Handling difficult people effectively
  • Motivating and inspiring team members
  • Maximising your own leadership style


Participating in team planning

  • Identifying strategies for setting goals
  • Discussing and agreeing on goals and responsibilities
  • Identifying resources required
  • Establishing standards of performance required by the team
  • Determining task reporting requirements


Developing team commitment and co-operation

  • Communicating effectively
  • Encouraging team decision-making
  • Supporting team initiative and interaction


Managing and developing team performance

  • Allocating tasks and responsibilities
  • Negotiating strategies for goal achievement
  • Identifying training needs
  • Negotiating on task timelines


Participating in and facilitating work teams

  • Reviewing progress against agreed timelines
  • Implementing alternative strategies for task achievement
  • Monitoring and reporting team performance
  • Providing feedback to individual team members


Who should Attend this Course?

  • New managers and supervisors
  • Prospective managers and supervisors
  • Managers and Supervisors with some experience but no formal training
Launch Course

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