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Description

OVERVIEW

The term ‘business partnering’ means engaging with other people from across different areas of business, both internally and externally, to bring effort, knowledge, skill and capability together in order to achieve greater business outcomes.

It also encapsulates the more recent need for organisations to develop shared services, shared resources, shared capability and shared risk.

Over the last decade, there has been a greater demand for HR professionals to partner with their organisations and deliver people management solutions that drive and support business performance.

With businesses increasingly demanding more of HR, the traditional role of the HR professional has expanded and evolved, and HR is now expected to adopt the role of business partner and ‘internal consultant’.

This  programme focuses on helping HR professionals understand what business partnering and consulting is and provides practical tools and techniques to enable them to improve their influencing and problem solving skills, and work more effectively with client managers

TARGET AUDIENCE

This course is aimed at senior level individuals who work cross-functionally and with other people to achieve business results, and is particularly helpful for those who engage frequently with senior managers and executives.

COURSE OUTLINE

  • Creating a powerful first impression.
  • Communication skills and understanding different communication styles.
  • Being more proactive in developing key relationships.
  • Stakeholder engagement.
  • Presenting ideas in a confident and articulate way.
  • Posture and body language.
  • Understanding and developing trust.
  • Connecting with people and networking.
  • Influencing and persuading others.
  • Dealing with conflict and difficult conversations.
  • Becoming a trusted advisor / internal consultant.
  • Advanced questioning skills and techniques to get to the root of a problem

WHAT YOU WILL LEARN

By the end of the course you will be able to:

  • Develop stronger engagement with all internal / external stakeholders
  • Act like a consultant / advisor
  • Influence without authority
  • Develop positive relationships
  • Handle robust conversations
  • Be proactive, not passive
  • Act as a change agent
  • Communicate with confidence and credibility
  • Manage key stakeholders effectively.
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